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Service & Repair

Here’s how it works, devices from the Home & Garden range can be repaired in our repair centres. Machines within their warranty period are repaired free of charge subject to our Home & Garden terms and conditions.

Specially trained service engineers with repair stations for each product group and a stock of replacement parts on-site ensure a high-quality repair. Every machine undergoes a complete multi-point test and safety inspection in accordance with BGV A3 following repair.

Arrange a Product Repair

To arrange a repair please email us at with your name, address and telephone number or call our team on 01952 581620

The benefits of a Kärcher approved repair

At Kärcher, repairs are carried out by our trained technicians to the highest standards.

Complete overhaul and safety test
Complete overhaul of the machine and replacement of any faulty parts*. The functionality and safety of your machine will be checked following the repair.

Quality guaranteed
Your repair is guaranteed for 3 months. Any replacement parts are covered under our 12 months parts guarantee.

Service helpline
We are happy to answer any questions you may have, just contact our team via telephone or email.

*Faulty parts refers to the machine only and excludes accessories.

Repair warranty

Kärcher offers private customers a warranty on Home & Garden products of two years from the date of purchase, covering material and manufacturing defects. You must provide proof of purchase as proof of the warranty.

All repairs to Kärcher products within warranty are free of charge (subject to conditions of sale) except in the case of; misuse and abuse or frost damage

Charges outside warranty
Independent Kärcher dealers charges may vary.

Arrange a product repair

To arrange a repair please email us at including the following information;

  • Full Name
  • Full Address
  • Contact Number
  • Contact Email
  • Model of Machine
  • Serial number of machine
  • Description of fault


If you are having problems using the above email address, please call us at:

01952 581620